| Technical Support Engineer I
We have an immediate opening for a bright individual
with strong analytical and problem-solving skills to
join our support department. Your primary responsibility
will be to provide phone and email support to our customers
across North America. You will also provide support
to Heroix Sales Engineers in the field while they work
directly with the customers in their territory. If you
enjoy working with people to research and solve a wide
range of challenging technical problems, this is an
opportunity you won't want to miss!
This position offers tremendous growth and learning
potential. Because of the breadth and constant expansion
of the platforms and applications supported by our products,
you must be able to learn new technologies quickly.
Heroix offers a rich technical environment and an unsurpassed
level of teamwork to help you meet each day's new technical
challenges.
A Bachelor's degree is required for this position.
Excellent communication skills, attention to detail
and a service-oriented personality are also needed.
The ideal candidate will have 1-2 years of relevant
technical experience, strong knowledge of Unix, Linux,
and Windows NT/2000/2003, and superior analytical abilities.
Familiarity with OpenVMS and Novell NetWare is a plus.
Boston and Metro South candidates
only - no relocation
Location: Boston, MA
Job Code: TSEI
We provide an excellent compensation, with tremendous
compensation incentives, and benefits
package.
Send resume, introductory letter, and salary requirements
referencing JOB CODE TSEI, to Heroix,
Attn: Human Resources - Sales, 165 Bay State Drive, Braintree, MA 02184. Via email, send resumes to mail to:
hr@heroix.com (include JOB CODE TSEI in subject)
; via fax to 781-843-3472. An Equal Opportunity/Affirmative
Action employer.
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