| Technical Support Engineer II
If you have solid experience in customer support and
are ready for a new challenge, this position offers
an excellent opportunity to apply your skills in a wide
variety of IT environments throughout North America.
Your primary responsibility will be to provide phone
and email support to our software customers via telephone,
email and the Web. You will also have opportunities
to provide implementation and consulting services directly
onsite at customer locations throughout the country.
If you enjoy solving problems and providing creative
software solutions to customers, then this is the opportunity
for you!
This position offers tremendous growth and learning
potential. Because of the breadth of platforms and applications
supported by our products, you must be able to learn
new technologies quickly in order to succeed in this
position. Heroix offers a rich technical environment
and an unsurpassed level of teamwork to help you meet
each day's new technical challenges.
A Bachelor's degree is required for this position.
Excellent communication skills, attention to detail,
and a service-oriented personality are also needed.
Up to 20% travel. The ideal candidate will have three
or more years of relevant technical experience, strong
knowledge of Windows NT/2000 and Unix, and superior
analytical abilities. Familiarity with OpenVMS is a
plus.
Boston and Metro South candidates
only - no relocation
Location: Boston, MA
Job Code: TSEII
We provide an excellent compensation, with tremendous
compensation incentives, and benefits
package.
Send resume, introductory letter, and salary requirements
referencing JOB CODE TSEII, to Heroix,
Attn: Human Resources - Sales, 165 Bay State Drive, Braintree, MA 02184. Via email, send resumes to mail to:
hr@heroix.com (include JOB CODE TSEII in subject)
; via fax to 781-843-3472. An Equal Opportunity/Affirmative
Action employer.
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