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White Papers

Best Practices Guide to IT Management Reporting and Alerting: 10 Key Performance Indicators That Make You a Hero (registration required)
Best Practices Guide To Improving The End-User Experience: How to Maximize SLA Performance with Synthetic Web Transaction Monitoring (registration required)
Best Practices Guide to Network Monitoring (registration required)
Best Practices for Automated Agentless IT Monitoring (registration required)
Using Enhanced Application Monitoring to Achieve Peak SQL Server Performance (registration required)
The Best Practices Guide to Developing and Monitoring SLAs(registration required)
8 Tips for Delivering the Performance End-Users Demand: Intelligent Agentless IT Monitoring (registration required)
How to Monitor IT-Driven Business Services: The "Ize" Have It (registration required)
ROI for Automated Monitoring and Management -- No Rocket Science, Just Three Practical Models (registration required)

Brochures

Heroix Longitude® Overview (PDF/550K)
Heroix Longitude® (PDF/1.1MB)
Heroix eQ Management Suite (PDF/265K)
RoboMon for Windows NT/2000/2003 (PDF/141K)
RoboMon for OpenVMS (PDF/38K)

Media & Analysts

Jasmine Noel: "Heroix Closes the IT Communication Gap" (PDF/304K)
Enterprise Management Associates: Product Enhancements in Longitude V3 (PDF/201K)
Jasmine Noel : Heroix Longitude: IT Management Sophistication Meets Usability (PDF/166K)
Howard Reisman keynote speech at ReedLogic Storage & Systems Management Conference (PowerPoint/2.7MB)
Enterprise Management Associates: Heroix Offers User-Defined and Out-of-the-Box SLAs (PDF/273K)
Heroix Longitude earns the Network Testing Labs World Class Award (PDF/60K)
Heroix eQ Wins 10th Annual Well-Connected Award (PDF/74K) (Awarded by Network Computing)

Case Studies

University of Alaska - America's Final Frontier on the Forefront of Technology
Arrowsight - Arrowsight Keeps an Eye on IT Performance and Ensures Customer Satisfaction with Heroix Longitude
Fallon Clinic - Ensuring the Health of Healthcare at Fallon Clinic
Lutheran Church - Missouri Synod

Product Datasheets

Heroix Longitude Datasheets
Heroix eQ Management Suite Datasheets
RoboMon Datasheets

 

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