This survey was conducted by third party industry experts
Ptak, Noel and Associates, LLC. Respondents participated
in either an online survey or a phone interview with
a PNA analyst.
Community College
Within two weeks, staff reported noticeably faster mean-time-to-repair problems, a lower percentage of applications missing their SLA targets, and fewer service issue complaints.
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Home Entertainment Electronics Manufacturer
The company found that Heroix Longitude was a cost effective solution that provided the breadth, scalability and event correlation they required. They were able to measure benefits within 6 months of deploying Longitude.
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Healthcare Market Research Firm
The time to recognizable value was very short. IT staff reported lower mean-time to repair typical problems and their worst "all-hands-on-deck" problems within one month of deploying Longitude.
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State College
"Being able to see all the monitored servers/services in a single pane has reduced our need to look at multiple views to get the same information. When alert is noted, [we] can quickly click to drill down."
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