KB0001: RoboMon for Windows NT/2000 Readme File

SUPPORT

	Support Index

	Knowledge Base

	Downloads

	Professional Services

	Education & Training

	Submit a Question

Home » Customer Support » Knowledge Base »

>> Knowledge Base

Problem: RoboMon for Windows NT/2000 Readme File

Search Again

Go back

Article ID and Author

KB0001 by Heroix Development

Product and Product Version

RoboMon v7.6 for Windows NT

OS and OS Version

Windows NT and Windows 2000 (all supported versions)

Software Components

All

Brief Description

This article describes RoboMon’s system requirements and provides other information that should be reviewed prior to installation.

Full Description

MDAC

The RoboMon full installation requires Microsoft Data Access Component (MDAC) to fully operate. We recommend installing MDAC 2.1.2 (supplied on the RoboMon CD and on the Heroix ftp server) or higher before proceeding with the RoboMon installation. To install MDAC 2.1.2, execute mdac_typ.exe from a folder containing only that file.

Please note that MDAC 2.6 does not include Microsoft Jet, the Microsoft Jet OLE DB Provider. If you install MDAC 2.6, you may also have to install Microsoft Jet separately. This is available from Microsoft at the following URL:

http://download.microsoft.com/download/
office2000dev/sp/1/win98/en-us/jet40sp4.exe (this URL should be all one line)

When installing RoboMon to Terminal Server machines that do not already have MDAC, see Microsoft Knowledge Base article Q216149 for instructions on installing MDAC on Terminal Server machines.

Administrator Privileges

RoboMon must be installed by a user who is logged into an account with administrator privileges.

System Requirements

Operating System	The full installation runs on Windows NT 4.0, Service Pack 5 or higher, or Windows 2000, on Intel hardware only. The agent installation runs on Windows NT 4.0, Service Pack 3 or higher, or Windows 2000, on Intel hardware only.
Processor	Pentium - 200 Megahertz or faster
Memory	128MB minimum
Disk Space	87MB free space minimum for a full installation
Page File Space	50MB free space minimum To check the free page file space, run the Task Manager, go to the Performance tab, and check "Mem Usage" on the status bar at the bottom of the window. The free page file space is the difference between the two numbers displayed.
Display	Color display with a minimum resolution of 640x480.
Network	The TCP/IP protocol must be available.

Reinstalling RoboMon

When reinstalling Robomon, you will be given a choice concerning your existing Heroix supplied rules and rule processes. The default behavior in V7.6 is to replace them with the latest version on the setup kit. This will cause you to lose any modifications you have made to them, but will give you any enhancements Heroix has made to them. During the reinstallation procedure, you can change this behavior to keep existing versions of these rules, or to keep a copy of these rules.

Installing RoboMon on a workgroup

When installing RoboMon on a machine that is part of a workgroup, it is still necessary to provide a domain name, account name, and password for the RoboMon services. The domain name used should be the name of the local machine, as opposed to the name of the workgroup. The account/password pair must exist on the local machine.

SNMP

SNMP must be installed for RoboMon to be able to collect SNMP or TCP/IP statistics and to execute the SNMP_TRAP or SNMP_SET action.

If SNMP is installed after RoboMon is installed, you will need to reinstall RoboMon.

Before installing RoboMon, stop the SNMP service and any dependent services. After the RoboMon installation is complete, restart these services.

Installation

To install RoboMon for Intel platforms from CD-ROM, run setup.exe located in the robomon\NT_V7_6\Intel subdirectory.

To install the web-based Event Monitor from CD-ROM, run setup.exe located in the robomon\Web_Mon subdirectory.
Note: The web-based Event Monitor requires RoboMon V7.6B or higher, SQL Server™ 7 or higher, and IIS 4 or higher.

To install the web-based product interface from CD-ROM, run setup.exe located in the robomon\Web_UI subdirectory.
Note: The web-based product interface requires a full install of RoboMon V7.6B or higher, Terminal Server, and IIS 4 or higher.

Installation Problems

A file named RoboMonInstallLog.txt is created in the RoboMon installation directory (normally C:\Program files\Robomon) by the RoboMon installation. If you experience any errors or problems during installation, the contents of this file can help Heroix diagnose the cause of the problems.

Keywords

kbrobomon, kbnt, kbtechnical article, kbrequirements, kbreadme, kbinstallation, kbconfiguration, kbmdac, kbsnmp, kbprivileges

Last Reviewed

02/12/01

Search Again

Go back

Notice
Heroix provides this publication "as is" without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability or fitness for any particular purpose. Heroix will not be responsible for any loss of information resulting from the use of this product. In no event will Heroix be liable (i) to you for any incidental, consequential, or indirect damages (including damages for loss of business profits, business interruption, loss of business information, and the like) arising out of the use of or inability to use this product even if Heroix or any authorized Heroix representative has been advised of the possibility of such damages, or (ii) for any claim by any other party. Further, Heroix reserves the right to make changes or improvements to the product described in this manual and to this publication without obligation of Heroix to notify any person of such revision or changes. Some states do not allow disclaimer of expressed or implied warranties in certain transactions, therefore, this statement may not apply to you.

Trademarks
Heroix, the Heroix logo, Longitude, RoboMon, and the RoboMon logo are registered trademarks of Heroix. Heroix eQ is a trademark of Heroix. All other trademarks are property of their respective owners. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.

Copyright
Copyright © <%= DatePart("yyyy", Date()) %> Heroix. All rights reserved. No part of this publication may be reproduced, translated or distributed without the prior written permission of Heroix, 165 Bay State Drive, Braintree, MA 02184.