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FAQ: Configuring RoboMon to Collect SNMP Traps

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Article ID and Author KB0226 by Heroix Development
Product and Product Version RoboMon 7.0c+ for Windows NT®
OS and OS Version Windows NT and Windows® 2000 (all supported versions)
Software Components Event Server Configuration
Question
How can I configure RoboMon to display SNMP traps in the RoboMon Event Monitor?
Answer
1. SNMP should be installed before RoboMon is installed. The Windows NT® service pack should be reapplied after installing SNMP. If RoboMon was installed before SNMP, reinstall RoboMon after installing SNMP and reapplying the Windows NT service pack (or see KB0066,"FAQ: Workaround for RoboMon and SNMP Installation Order").
2. Verify your SNMP configuration by opening the SNMP properties pages (you must be logged in under an account with Administrator privileges in order to configure the SNMP service). On Windows® 2000 the SNMP properties can be accessed by right-clicking on the SNMP service in the Services tool and selecting "Properties." On Windows NT 4, the SNMP properties can be accessed by double-clicking on "SNMP Service" on the Services tab of the Network applet. Once in the SNMP properties pages, check the Security tab to make sure that the machine is configured to accept traps from the devices you want to receive traps from. Also verify on the Security tab that the community name used by the device configured to send traps to the RoboMon machine exists as an accepted community name (the community name is case-sensitive). If the "Accepted Community Names" box is empty on the Security tab, all community names will be accepted. 
3. The SNMP Trap Service must be running to receive traps.
4. The SNMPUTIL utility can be used to verify that the machine is successfully receiving traps.
5. RoboMon can then be configured to collect the traps that are coming into the machine via Event Configuration Manager. To access Event Configuration Manager, select "Event Server..." from the Manage menu of RoboMon Enterprise Manager. In the network display of Event Configuration Manager, expand the domain or enterprise and then expand the machine that will be configured to receive traps. Select on "SNMP Trap Filter," check the "Receive SNMP traps" box in the right-hand pane, and click "Apply."
6. The RoboMon Event Monitor will then display the collected traps in two views. The "RoboMon SNMP Traps" view displays traps sent from RoboMon rules and the "Other SNMP Traps" view displays all other traps.
Keywords kbrobomon, kbnt, kbfaq, kbsnmp, kbcommunity name, kbtraps, kbevent monitor, kbevent server, kbconfiguration
Last Reviewed 02/12/01

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