Using Synthetic Web Transactions to Monitor SLAs in V5

One of the new features in Longitude V5 is the ability to create synthetic web transactions which allow your organization to measure how end-users are truly interacting with your web-based applications.

With these synthetic transactions IT can identify the root causes of poor user experience, speed up the time to resolution and incorporate user experience data into real-time service level views. This ensures that customers or other end-users are getting the desired web experience from your company and that business goals are being met.

For example if you are using e-commerce functions on your web site you can test how quickly and accurately a user can update a shopping cart. Or if your web site allows users to make reservations - such as for airline flights - you can use the synthetic web transactions to check availability for a popular date and time to ensure that the search works properly.

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Check out the V5 product brochure to learn more about synthetic web transactions and other features of Longitude V5. Or feel free to contact our sales department at sales@heroix.com or 800.229.6500.

Learn more with a 14-day free trial of Longitude.