Heroix eQ Management Suite Wins Well-Connected Award

Application Performance Monitoring Software Recognized for Value to IT Organizations

Newton, MA - May 11, 2004 - Heroix, a leading provider of application performance management software, today announced that its Heroix eQ Management Suite has won the Well-Connected Award, given by CMP Media LLC’s Network Computing. The software suite was named the winner in the Systems Management category in the magazine’s 10th annual awards ceremony last night in Las Vegas, NV.

“We are delighted and honored to win this distinguished award,” said Rick Lane, President, Heroix, who accepted the award. “This gives powerful witness to our success in helping IT departments deliver application and system availability and performance consistent with the business goals of their organization.”

“The Well-Connected Awards are the only industry awards given by technologists based on real-world product testing and evaluation. We view all products, technologies and services from the same perspective as our readers - our peers - do, “said Fritz Nelson, VP and Group Publisher of Network Computing Enterprise Architecture Group. “This is an important distinction from any other award program - the products selected in the Well Connected Awards are unique because they have been tested over an enterprise by our editors themselves. They are truly innovative solutions that work.”

Selection for the Well-Connected Awards is based on product reviews performed by Network Computing lab experts. In Heroix eQ Management Suite 2.0, published on July 24, 2003, (http://www.networkcomputing.com/1414/1414sp4.html) reviewer Andy Woods noted immediate results from running Heroix eQ: “I quickly noticed that our instance of SQL server was using 100 percent of the memory available to it … HMS (Heroix eQ Management Suite) provided a definition of the error, performance statistics and even potential solutions to fix the problem on the server. This proves quite useful for administrators who might not be well versed in fixing potential disastrous problems with different software packages. Fixing our SQL server memory problem left our Solarwinds box running more efficiently, all because of HMS.”

Heroix’s selection for the award follows a stellar first quarter, in which sales of its application management software portfolio shot up 50% over the previous quarter, and up 49% over Q1 of the previous year. Central to the company’s performance is its flagship Heroix eQ, notably the Web interface that Heroix added in 2003, which provides unified management of Unix, Linux, Windows Server, Novell, and OpenVMS servers via the Web. As Network Computing’s Woods noted in his July review, “System administrators should … relish the fact that one application can perform all application and server monitoring within their organization … Customizing predefined sensors or solutions is easy … the Web interface's ease of use and the ability to create new solutions from the SS (Solution Studio) also should direct system administrators' attention to HMS.”

About Network Computing
For IT, By IT, Network Computing (http://www.networkcomputing.com), published by CMP Media LLC, Manhasset, N.Y., is dedicated to providing critical analysis of technologies, vendors and products to 220,000 IT Managers and Staff who are accountable for strategic technology purchase decisions. In 2003, Network Computing won a total of four awards from the American Society of Business Publications Editors (ASBPE), including a national award in the Best Technical Article category.

About Heroix
Heroix delivers award-winning software products that help organizations optimize the availability and performance of applications, databases, systems, and IT infrastructure running across multiple platforms. Today, with a presence in over 40 countries, Heroix has delivered performance management solutions to over 1,000 organizations worldwide, including AMD, Horizon Lines, Dollar Rent A Car, GlaxoSmithKline, Hasbro, Honeywell, Kaiser Permanente, Mary Kay Inc., Motorola, Inc., and Sprint.