Heroix Reports Increased Sales

Real Time SLA Dashboard Boosts Interest in Agentless Performance Monitoring

Newton, MA - January 25, 2006– Heroix, a leading provider of application performance monitoring software, today announced a 20% revenue increase from Q3 to Q4. The uptick in sales comes on the heels of a November announcement that included support for Service Level Agreement (SLA) monitoring in its Longitude® software for application and system performance monitoring and reporting. Longitude’s service level monitoring features include user-defined service conditions, a real time service level dashboard, and historical service level reporting and graphing. 

The new release has been recognized by Service Level Management (SLM) expert Enterprise Management Associates for its strong reporting, “… particularly with the SLA dashboard, and in ease-of-use. Longitude’s agentless technology enables companies to quickly install and implement automated performance monitoring.” In addition, EMA cited Longitude’s ability to account for Service Level Agreements that may depend on multiple resources working together. For example, if a business service depends on a web-based front end running on Windows, a J2EE application server, and a back-end database running on Unix, Longitude can recognize that a problem in any one area may compromise SLA compliance.

Organizations as diverse as a leading manufacturer of power conversion components, a premier health care clinic, and a New York state agency all agreed on the value of monitoring multi-tiered applications in a more integrated fashion. Whether a company has formal Service Level Agreements or simply wants to deliver a high level of IT service, Longitude allows them to define what constitutes a healthy application and then watch that application and all its components. For example, a traditional monitoring rule might recognize a problem if the CPU is too busy; however, Longitude could also recognize a situation where the CPU is not busy enough because a critical process has failed. Furthermore, it can do this across platforms and without the need to install monitoring agents on any monitored systems.

“Traditionally, monitoring has focused on discreet application components, or at best, has grouped events together into aggregated views,” said Heroix Founder and CEO Howard Reisman. “Longitude delves deeper by linking multiple service conditions to application health.”

About Longitude
Longitude is agentless system and application monitoring software that enables IT organizations to improve performance and monitor Service Level Agreements, without requiring software to be installed on each server. Pre-packaged monitoring solutions are provided for Microsoft Windows®, RED HAT® Linux, SuSE® Linux, Sun Solaris™, Hewlett-Packard HP-UX®, IBM AIX®, Microsoft IIS, Apache™ Web Server, Microsoft SQL Server, Oracle®, MySQL, Microsoft Exchange Server 2000/2003, IBM WebSphere®, BEA WebLogic®, JBoss®, Active Directory, and DHCP. Heroix offers a 14-day free trial of Longitude.

About Heroix
Heroix delivers award-winning software products that help organizations optimize the availability and performance of applications, databases, systems, and IT infrastructure running across multiple platforms. Today, with a presence in over 40 countries, Heroix has delivered performance management solutions to over 1,000 organizations worldwide, including Horizon Lines, Kaiser Permanente, Honeywell, Tembec, Motorola, Inc., and Boston Sand & Gravel Company.