Heroix Nominated for 2009 Mass Technology Leadership Awards

Customers Benefit from Superior Customer Service, Agentless Monitoring Architecture

Braintree, MA - June 4, 2009 - Heroix, a leading provider of application performance and network monitoring software, today announced it has has been nominated for the 2009 Mass Technology Leadership Awards given by the Mass Technology Leadership Council. Heroix software enables IT organizations to improve application and network performance, view IT performance from a business perspective, and monitor service level agreements (SLAs). The Mass TLC's 12th annual award program spotlights the companies, people, and technologies that exemplify the best and the brightest in the Massachusetts technology community. Finalists are selected over the summer, and winners will be announced at an awards gala in the fall.

The nomination cited Heroix as a quiet standout among private Massachusetts software companies, with a 30-year track record of profitability and a reputation for technically robust software and superior customer service. Unlike many software companies today, Heroix still delivers technical support directly from its Massachusetts headquarters, with highly trained IT engineers who develop one-on-one relationships with customers.

"We pride ourselves in providing our customers the highest possible level of service and a continuing return on their IT monitoring investment," said Heroix President Rick Lane. "All of our support services are provided by experienced Heroix technical engineers, who get to know customers and understand their business situation as well as their technical issues. Customers can call our support personnel directly, without being routed through a phone system or tiered triage system."

The company's flagship offering is Heroix Longitude. By taking an integrated approach to monitoring IT performance and Service Level Agreements, Longitude helps IT organizations improve service levels and enhance business performance through reporting, alerting, automated correction, and SLA monitoring applications, servers, IT infrastructure, networks, and SNMP devices.

Longitude has achieved steady growth in the IT management marketplace, with increased customer acquisition rates for the past three years, and over 1,000 new licenses per quarter for six consecutive quarters. Heroix attributes Longitude's continued success to its agentless monitoring architecture, which enables it to provide robust monitoring without requiring software to be installed on each server. "Longitude's agentless architecture helps IT organizations maximize performance and meet their service level obligations, while helping them save money during tight economic times," said Lane. "Compared with agent-based software, agentless monitoring involves much lower acquisition costs, easier deployment and quicker time to value that can help IT organizations tighten their belts without sacrificing service and availability."

Pricing and Availability
Longitude V6.1 is available now, and Heroix offers a 14-day free trial of Longitude. Please visit www.heroix.com or call 800-229-6500 or 781-848-1701 for Longitude pricing. Heroix also provides monitoring tips from life in the IT trenches on its Heroix Longitude IT blog.

About Heroix
Heroix delivers award-winning software products that help organizations optimize the availability and performance of applications, databases, systems, and IT infrastructure running across multiple platforms. Today, with a presence in over 40 countries, Heroix has delivered performance management solutions to over 1,000 organizations worldwide, including Arrowsight, Fallon Clinic, Kaiser Permanente, Honeywell, Tembec, Motorola, Inc., and Young Broadcasting.