Centralized Operator Control Software

Managing an eBusiness infrastructure is an ongoing challenge, particularly in distributed computing environments. The biggest problem facing every IT department is how to ensure smooth IT operations in the face of increasingly heterogeneous, complex, geographically dispersed, and rapidly changing computing technology.

One significant aspect of this challenge comes from the need to manage multiple system consoles. These consoles receive vital system messages, and must be used by operations personnel to control and reboot systems when necessary. Traditionally, this means having a terminal connected to each system. To control a system or see key messages, IT staff must go to the terminal in person. In today's distributed environments, where these computers can be in different rooms, buildings, towns or even countries, this creates a real problem.

With RoboCentral, you can bring all the consoles together onto a single screen in any location. Whether across the street or across the world, RoboCentral brings your system's consoles to your desktop.

Heroix RoboCentral is remote console management software designed to provide centralized, agentless monitoring and management of eBusiness infrastructure components. RoboCentral allows organizations to use a single Microsoft Windows NT or Windows 2000 server as the system console to remotely manage hundreds of Unix/Linux and OpenVMS systems, as well as any device that communicates via a serial port, including bridges, switches, and routers.

Benefits

In Unix/Linux and OpenVMS terms, a system console is a device that displays vital messages regarding the state of the system and enables an operator to issue commands in order to respond to system problems.

RoboCentral consolidates the consoles for each and every computer system you connect to it. RoboCentral enables you to monitor and control all your systems from a single location, regardless of where the computers are located. Once connected, RoboCentral offers four major features:

• Consolidates all system consoles, providing full control of all systems from any location
• Time-stamps and logs all system messages sent to the console port, creating local system logs on your Windows NT or Windows 2000 server
• Identifies messages of importance using advanced text searching algorithms
• Notifies users of important messages using a wide range of mechanisms