OpenManage

Supported Versions OpenManage 4.5 and 5.0
Collection Methods SNMP
Requirements
  • The SNMP service must be running on the computer running OpenManage.
  • The SNMP Service on the OpenManage computer should be configured to allow Longitude to request SNMP data.
  • The OpenManage application monitors the following components:
    Component OID MIB
    Chassis .1.3.6.1.4.1.674.10892.1.300.10 10892
    Current Probe .1.3.6.1.4.1.674.10892.1.600.30 10892
    Fan Status .1.3.6.1.4.1.674.10892.1.700.12 10892
    Memory .1.3.6.1.4.1.674.10892.1.1300.10 10892
    Power Supply .1.3.6.1.4.1.674.10892.1.600.12 10892
    Processor .1.3.6.1.4.1.674.10892.1.1100.30 10892
    Storage .1.3.6.1.4.1.674.10893.1.20.130.4 dcstorag
    Temperature Probe .1.3.6.1.4.1.674.10892.1.700.20 10892
    Voltage Probe .1.3.6.1.4.1.674.10892.1.600.20 10892
Configuration
  1. Use Monitor Devices
  2. If necessary, select a Longitude Remote Agent.
  3. Select OpenManage
  4. Enter the name of the OpenManage computer to be monitored in the Computers field.
  5. Enter an SNMP V1 Community string with at least Read Only privileges in the Community field.
  6. UDP port 161 is the default SNMP request port. If SNMP on the OpenManage computer uses a different port, adjust the Portvalue.
  7. Leave the TimeoutSeconds value at 5 and the Retries value at 1. If the collection done at registration times out due to a slow connection, adjust these values and try registering again.
  8. Click Monitor
Troubleshooting
  • OpenManage registers successfully, but is not listed as a monitored application:
    All components in the OpenManage application are optional, and no errors are logged if data is not returned. If there are no registration errors, but OpenManage is not listed as monitored, verify:

    • OpenManage is configured to respond to SNMP requests for the monitored OID values.
    • The SNMP Service is running on the computer running OpenManage.
    • The Longitude server has permission to request data via SNMP – this is configured on the Security tab of the SNMP Service Properties.
    • The SNMP Community string is correct.
    • The SNMP port is configured correctly, and there is nothing blocking traffic between Longitude and the computer running OpenManage.
    • If the configuration is set up correctly, and there is a slow network connection between Longitude and the computer running OpenManage, adjust the TimeoutSeconds and/or Retries properties to allow for slow or failed SNMP connections.